Last updated: February 17, 2025
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
a) Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by third-party payment providers)
⚠️ We do not store or process payment card details directly.
b) Order & Transaction Information
- Products purchased
- Order history
- Transaction timestamps
- Shipping and tracking information
c) Technical & Usage Information
- IP address
- Browser type
- Device information
- Pages visited and interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- process and fulfill orders
- communicate order updates and support requests
- provide customer service
- prevent fraud and unauthorized transactions
- improve website functionality and user experience
- comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
- Contractual necessity – to fulfill your order
- Legal obligation – tax, accounting, and compliance requirements
- Legitimate interests – fraud prevention, service improvement
- Consent – marketing communications (where applicable)
4. Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
- payment processors (e.g. Stripe, Shopify Payments)
- shipping and logistics providers
- order fulfillment partners and suppliers
- analytics and website performance tools
- legal or regulatory authorities when required by law
We do not sell or rent your personal data to third parties.
5. International Data Transfers
As we operate globally, your personal information may be transferred to and processed in countries outside your country of residence.
We take appropriate measures to ensure data protection in accordance with applicable data protection laws.
6. Data Retention
We retain personal information only for as long as necessary to:
- fulfill the purposes outlined in this policy
- comply with legal, accounting, and regulatory obligations
- resolve disputes and enforce agreements
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- enable core website functionality
- analyze traffic and performance
- improve user experience
You may manage or disable cookies through your browser settings.
Disabling cookies may affect website functionality.
8. Your Rights
Depending on your location, you may have the right to:
- access your personal data
- request correction or deletion
- restrict or object to processing
- request data portability
- withdraw consent at any time
To exercise your rights, please contact us using the details below.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
13. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
